Terms and Conditions
Regarding SMS/MMS and Privacy.

Effective Date: 04.14.2025

At Bell Heating and Cooling, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or use our services.
By using our Site or submitting your information, you agree to the terms outlined in this Privacy Policy.

 

 

1. Information We Collect

We may collect the following types of information from users of our Site:

a. Personal Information
When you contact us, request a quote, or schedule a service, we may collect:

• Full name

• Email address

• Phone number

• Physical address (for service location)

• Details related to your HVAC system or service request

b. Non-Personal Information
We may collect certain non-identifiable information automatically when you visit our Site, such as:

• Browser type and version

• IP address

• Pages visited

• Time and date of your visit

• Referring website
  This data helps us improve our website performance and user experience.

 

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to service requests or inquiries

• To schedule and deliver HVAC services

• To send appointment reminders or service updates

• To improve our website and services

• To comply with legal obligations

• For internal record-keeping and administrative purposes

We do not sell or rent your personal information to third parties.

 

 

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us analyze website traffic and usage.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Note that disabling cookies may affect certain functionalities of the Site.

 

 

4. Third-Party Services

We may use third-party tools and service providers (e.g., Google Analytics, online scheduling tools, payment processors) that collect or process information on our behalf. These third parties have their own privacy policies, and we encourage you to review them.

 

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

 

 

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you

• The right to correct or update inaccurate information

• The right to request deletion of your data

• The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the details below.

 

 

7. Children’s Privacy

Our Site and services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

 

 

8. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

 

 

9. SMS Terms and Conditions

By providing your phone number and opting in to receive SMS messages from Bell Heating and Cooling, you consent to receive text messages related to appointment reminders, service updates, special offers, or other business communications.

Message Frequency:
Message frequency will vary depending on your interactions with us.

Message & Data Rates:
Message and data rates may apply based on your mobile carrier plan.

Opt-Out:
You may opt out of receiving SMS messages at any time by replying “STOP.” You may also reply “HELP” for more information.

Privacy:
We do not share or sell your mobile number to third parties. All information provided through SMS will be treated in accordance with this Privacy Policy.

Supported Carriers:
Messages may be sent via automated technology. Not all carriers may be supported, and our SMS messaging may not be available in all areas.

 

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

 

 

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Bell Heating and Cooling
251 E D Ave, Kingman, KS, 67068
bell.heating.and.cooling.est2022@gmail.com (620) 899-5574